Public administration is immersed in a major technological disruption that raises interesting questions and legal debates. The use of artificial intelligence is undoubtedly one of them. However, this phenomenon must be analysed in the context of the general transformation that the public sector is undergoing, the so-called “public governance”, with all that this implies, in short, a new relationship between citizens and public authorities, which marks the scenario in which the current Administration must act. Bearing in mind that the very essence of administrative law hinges on a constant duality, this paper analyses the use of artificial intelligence in the public sector, seeking the eternal balance between efficiency and guarantees.
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